Personal Banking Officer

🔍 Ketchum, Idaho, United States

📁: Zions Bank Job Titles

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📅   : 048953 Requisition #

Under direction of the financial center manager, is responsible to assist in achieving financial center strategic goals through their own production, as well as the oversight of inside sales and service. Personal production to include identifying and addressing client needs and providing solutions which include new accounts, consumer loans, performing client service issues, and responding to more complex client complaints and questions. Responsible for making appropriate referrals for other bank products and services, including commercial lending products. Ensuring all employees are properly trained and able to refer prospects/clients to other bank products and services. In addition, may assist with coaching and mentoring employees and monitoring service levels within financial center. Works closely with regional sales manager and area operations manager to achieve sales and service objectives and maintain operational integrity. Will assist with hiring and coaching as directed by financial center manager. Other duties as assigned.

Requires a High School degree or equivalent and 4+ years of retail banking, sales, new accounts, customer service, loan processes or other directly related experience. Proficient knowledge of banking, bank products, cross selling, new accounts, debits and credits. Must have excellent sales and customer service skills. Must be self-motivated and able to work with little or no supervision. Knowledge of banking operations, policies, and procedures. Must have excellent written and verbal communication skills.

Zions Bancorporation and its affiliates and divisions (“Zions”) is an equal opportunity employer which prohibits all forms of discrimination and harassment. Zions is committed to the principle of equal employment opportunity for all employees and employment candidates and to providing a work environment free of discrimination and harassment. All employment decisions at Zions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, ethnicity, sex, sexual orientation, gender identification, age, national origin, pregnancy, veteran status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Zions will not tolerate discrimination or harassment based on any of these characteristics. Zions encourages applicants of all ages.

It Zions’ policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, the Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.

Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site. You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7628. Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.

Personal Banking Officer

🔍 Ketchum, Idaho, United States

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