Call Center Service Representative ($15.00) - Salt Lake City, Utah - January 27, 2020
Zions Bancorporation is currently seeking full-time Call Center Service Representatives for our location in Salt Lake City, Utah.
The hourly rate is $15.00.
This position has the option of Work from Home after 6 months!
The hours are Monday-Friday 9:00 am-5:30 pm during the new hire paid training. After the training, new Call Center Service Representatives will be assigned an 8-hour shift between 8:00 am - 8:00 pm MST with one Saturday a month.
The ideal candidates for this position will have the skills and experience necessary to:
- Handle customer service inquiries and problems via telephone for various banking departments and affiliates.
- Assist customers with questions regarding checking & savings accounts, loans, bank cards or other banking needs.
- Make appropriate referrals for other bank products and services, including commercial lending products.
- Interact with other departments, clients and prospective clients.
- Maintain documentation and records of customer inquiries, complaints and services implemented.
- Requires High School diploma or equivalent.
- Customer service or other directly related experience a plus.
- Knowledge of banking and financial services a plus.
- Working knowledge of bank products and cross selling.
- Good keyboarding and communication skills, both verbal and written.
- Requires good follow-through.
- Knowledge of various computer software including spreadsheets and word processing.
Grow and build skills while enjoying these benefits:
- Work from Home opportunity after 6 months
- Competitive pay plus bonus opportunities
- Monthly incentives and rewards culture
- Variety of shifts available + custom shifts for top performers
- Matched 401(k) and Profit Sharing
- Health insurance
- Paid training, vacation and holidays
- Tuition reimbursement
- Collaborative work environment
- Casual dress code
Zions Bancorporation and its affiliates and divisions (“Zions”) is an equal opportunity employer which prohibits all forms of discrimination and harassment. Zions is committed to the principle of equal employment opportunity for all employees and employment candidates and to providing a work environment free of discrimination and harassment. All employment decisions at Zions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, ethnicity, sex, sexual orientation, gender identification, age, national origin, pregnancy, veteran status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Zions will not tolerate discrimination or harassment based on any of these characteristics. Zions encourages applicants of all ages.
It Zions’ policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, the Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.
Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site. You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7628. Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.